To help cover the costs of running Hitchd, we charge guests an 8% service fee every time they contribute towards a gift. This fee is inclusive of a 2.8% payment processor fee we can't avoid.
The service fee can be absorbed by guests, split equally, or absorbed by you. To be as transparent as possible, we always display the charge clearly to guests during the contribution process.
If you choose to split or absorb the fee, the funds will be deducted from the total contribution amount you receive.
Funds are transferred to you directly from our payment processor, Stripe. Your first payout is made 7-10 days after your first contribution is received. Subsequent payouts are processed within 2 working days. We'll always notify you by email when a guest contributes to a gift.
Guests can contribute using Mastercard, Visa, or American Express.
Yes. Your entire Hitchd registry is secured by 256-bit SSL encryption and no personal or credit card information is being stored on our servers.