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Terms of Service

These terms and conditions outline the rules and regulations for the use of Hitchd's Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Hitchd's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “User”, “You” and “Your” refers to you, the person accessing this website and accepting the Company's terms and conditions. “Hitchd”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Users and ourselves, or either the User or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the User in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the User's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of Australia.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Hitchd is located in Sydney, Australia.

Cookies

We employ the use of cookies. By using Hitchd's website you consent to the use of cookies in accordance with Hitchd's privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Hitchd and/or its licensors own the intellectual property rights for all material on Hitchd. All intellectual property rights are reserved. You may view and/or print pages from https://www.hitchd.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

The following organizations may link to our Web site without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
  • Dot.com community sites;
  • Associations or other groups representing charities, including charity giving sites, online directory distributors;
  • Internet portals;
  • Accounting, law and consulting firms whose primary Users are businesses;
  • Educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an email to hello@hitchd.com.

Please include your name, your organization name, contact information (such as a phone number and/or email address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator (Web address) being linked to; or
  • By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Hitchd's logo or other artwork will be allowed for linking absent a trademark license agreement.

Acceptable Use Policy

This Acceptable Use Policy ("Policy") covers the acceptable and prohibited usage of the crowdfunding platform, Hitchd, by all users and visitors (collectively, "Users"). This Policy should be read in conjunction with the Hitchd Terms of Service. Failure to comply with this Policy may result in suspension or termination of your access to Hitchd.

Adherence to Stripe's Restricted Business List

As a User of Hitchd, you agree to comply with the Stripe's Restricted Business List ("RBL"). Stripe is the payment processor for Hitchd. Any activities that are listed as restricted or prohibited by Stripe are therefore also prohibited on Hitchd. The RBL includes, but is not limited to, the sale of (a) illegal products or services, (b) adult content and services, (c) intellectual property infringement, (d) regulated or illegal substances, and (e) high risk businesses.

Prohibition of Illegal Activities

Hitchd may not be used to fund illegal activities, including but not limited to:

  • Drug trafficking
  • Money laundering
  • Fraudulent schemes
  • Other illegal activities as defined by the laws and regulations of the User's jurisdiction and the jurisdiction of Hitchd.

Prohibition of Violent Extremism and Hate Activities

Hitchd strongly condemns and does not tolerate any form of violent extremism or hate activities. This includes, but is not limited to, the funding or promotion of:

  • Terrorism, or activities that promote terrorism.
  • Hate crimes, or activities that promote hate crimes.
  • Violent extremist groups, or activities that promote such groups.
  • Any form of harassment, discrimination, or violence against individuals or groups based on race, ethnicity, religion, gender, age, sexual orientation, disability, or any other protected status.

Responsible Use

As a User of Hitchd, you are responsible for all activities that occur under your account. You are required to:

  • Use Hitchd in a manner that is respectful of other Users and third parties.
  • Not to use Hitchd to harass, threaten, defame, or violate the rights of others.
  • Not to use Hitchd to engage in or promote illegal, abusive, or irresponsible behavior.
  • Report any violation of this Policy to Hitchd.

Violations

Violations of this Policy may result in the suspension or termination of your access to Hitchd. Hitchd reserves the right to remove any content that violates this Policy and to cooperate with law enforcement authorities and third parties in the investigation of alleged wrongdoing, including disclosing the identity of the User that Hitchd deems responsible for the wrongdoing.

This Policy is subject to change without notice. Continued use of Hitchd following changes to this Policy will indicate acceptance of the changes. If you do not agree to this Policy, do not use Hitchd.

Refund policy

At Hitchd, we strive to provide our users with the best possible service and experience. We understand that sometimes things don't go as planned, and that you may need to request a refund. Please review our refund policy carefully before making your purchase.

Refund Eligibility

Due to the nature of our service, Hitchd does not offer refunds for change of heart/mind purchases or any other reason. All sales are final, and no refunds will be provided for any reason whatsoever.

User Responsibility

By using Hitchd, you agree to take full responsibility for your purchases and to perform your own due diligence before making a purchase. It is up to the user to ensure that they understand the terms and conditions of our service and that they have read our FAQ section before making a purchase.

No Obligation to Refund

Hitchd is a one-time payment honeymoon registry service. We do not have an obligation to provide refunds, and we reserve the right to refuse any refund request. By using our service, you agree that you will not dispute any charges made to your credit card for your Hitchd purchase.

Cancellation Policy

If you need to cancel your account, please contact us immediately. We will do our best to assist you, but please note that we do not offer refunds for any reason, including cancellation.

By using Hitchd, you acknowledge that you have read, understood, and agreed to our refund policy. Hitchd reserves the right to update or modify our refund policy at any time without prior notice.

Taxation Responsibilities

Hitchd is a platform that facilitates honeymoon registries and does not provide tax, legal, or financial advice. It is the sole responsibility of each couple to assess and understand their own taxation responsibilities, including but not limited to any tax implications related to cash gifts received through the platform. Hitchd does not warrant or guarantee the accuracy or completeness of any tax-related information provided on the platform.

Further, Hitchd is not responsible for issuing any tax forms, including but not limited to Form 1099-K, to couples or gift-givers. In the event that Hitchd is required by applicable law to issue a Form 1099-K or other tax form to the couple or gift-givers, Hitchd shall provide such form to the extent required by law. However, Hitchd does not assume any responsibility or liability for the accuracy, timeliness, or completeness of any tax forms issued, and it is the sole responsibility of the couple to review and verify the accuracy of any tax forms received from Hitchd.

Couples are strongly advised to consult with a qualified tax professional or seek independent legal or financial advice to determine their specific taxation obligations, including reporting and payment of any taxes owed, and compliance with applicable laws and regulations. Hitchd shall not be liable for any tax liabilities, penalties, or consequences incurred by couples or gift-givers arising from the use of the platform or any cash gifts received through the platform, including but not limited to any failure to report or pay taxes on such gifts.

By using Hitchd, couples and gift-givers acknowledge and agree that they are solely responsible for their own taxation responsibilities and that Hitchd shall not have any liability or responsibility in connection therewith.

Liability Disclaimer

Hitchd acts solely as a facilitator for couples to create and manage their honeymoon registries. Hitchd does not provide any goods or services, including but not limited to cash gifts, and does not have any control over or responsibility for the actions or omissions of couples or any third-party payment processors, such as Stripe (https://www.stripe.com).

Couples understand and acknowledge that Hitchd is not responsible for any transactions or interactions between couples and gift-givers, including but not limited to the collection, management, or distribution of cash gifts. Hitchd does not assume any liability or responsibility for any disputes, issues, losses, damages, or liabilities arising from or related to the use of the platform or any transactions between couples and gift-givers, including but not limited to any tax liabilities, penalties, or consequences.

Couples and gift-givers agree that any disputes, issues, or claims arising from or related to the use of the platform, including but not limited to any cash gifts received or tax implications thereof, shall be solely between the parties involved, and Hitchd shall not have any liability or responsibility in connection therewith. Hitchd encourages couples and gift-givers to seek independent legal, financial, or tax advice as needed and to resolve any disputes or issues directly among themselves or with the relevant third-party payment processors.

By using Hitchd, couples and gift-givers acknowledge and agree that Hitchd is not responsible for any actions or omissions of couples, gift-givers, or third-party payment processors, and that Hitchd shall not have any liability or responsibility in connection therewith.

Hitchd does not assume any liability or responsibility for any cash gifts collected by couples through third-party payment methods, including but not limited to PayPal, Venmo, Cash App, Zelle, Revolut, Bitcoin, Wise or other external payment processors. Hitchd is not responsible for the actions or omissions of third-party payment processors, and any disputes, issues, or claims arising from or related to the use of third-party payment methods shall be solely between the couples and the relevant payment processors.

Couples using Hitchd to collect cash gifts through third-party payment methods acknowledge and agree that Hitchd does not have control over or responsibility for the transactions, interactions, or outcomes related to such third-party payment methods. Hitchd encourages couples to comply with the terms and conditions, policies, and guidelines of any third-party payment processors they choose to use, and to seek independent legal, financial, or tax advice as needed.

Hitchd shall not have any liability or responsibility for any disputes, issues, losses, damages, or liabilities arising from or related to the use of third-party payment methods by couples, including but not limited to any tax liabilities, penalties, or consequences. Couples and gift-givers agree to resolve any disputes or issues related to third-party payment methods directly with the relevant payment processors, and Hitchd shall not be liable for any actions or omissions of such payment processors.

Unpublishing of Registry and Liability

Please be aware that if, for any reason, your registry becomes unpublished, Hitchd will not be held liable for any loss of contributions or potential donations. It is the user's responsibility to ensure the correct functioning and status of their registry.

Furthermore, Hitchd makes no warranties, expressed or implied, as to the uninterrupted or error-free operation of its services, the accuracy or completeness of its content, or the correctness of its users’ actions.

Hitchd reserves the right to modify, suspend, or discontinue any part of its services at any time without notice, and shall not be liable for any such changes.

By using Hitchd’s services, you agree to indemnify and hold harmless Hitchd, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) resulting from or arising out of your use and access of the services.

iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Responsibility for Copyright and IP Laws

By using Hitchd, you agree to take full responsibility for any images, videos, or gifs that you upload or use on your registry. You acknowledge that you have the legal right to use and display all of the content on your registry and that you have obtained all necessary permissions, licenses, and releases from third parties who own or have rights to the content.

Hitchd does not take responsibility for any infringement of copyright or other intellectual property laws arising from the content you upload or use on your registry. By using our service, you agree to indemnify and hold Hitchd and its affiliates, officers, agents, and employees harmless from any claim, demand, or damage, including reasonable attorneys' fees, arising from or related to your use of the content on your registry.

You acknowledge that you have read, understood, and agreed to this clause and that Hitchd reserves the right to remove any content that violates this policy without prior notice.

Infringement Claims Policy

If you are a copyright owner or an agent thereof and believe that any content on our website infringes upon your copyright, you may submit a written notice of infringement to our designated agent at support@hitchd.com. To be effective, the notice must include the following:

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of a valid infringement notice, Hitchd would promptly remove or disable access to the allegedly infringing content and notify the user who posted the content of the claim. The user would then have the opportunity to submit a counter-notice if they believe that the content was posted in error or without authorization.

Thank you cards

In certain circumstances, we may need to reject your order, including but not limited to where requested product is not available or if there is an error in the price or the product description posted on the website.

If we reject an order placed through the website, we will endeavor to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

Each order placed for thank you cards through the website that we accept results in a separate binding agreement between you and us for the supply of those products. For each order accepted by us, we will supply the products in that order to you in accordance with these Terms of Service.

Delivery

After ordering online, you will receive a notification of success. Our thank you cards are delivered by USPS within the USA, Royal Mail within the UK, Canada Post within Canada and Australia Post within Australia. We post to European countries from the UK and to Asia Pacific countries from Australia.

The shipping fee for your order are included in the card bundle you purchase, and are part of the card bundle quoted price.

You acknowledge and agree that any person at the delivery address who receives the products is authorised by you to receive your order. If no-one is available to collect your order at the time that is delivered, the delivery service will leave written instructions on how you can collect your order from the nearest post office.

Returns and exchanges

Unfortunately, we don't accept returns or exhanges for thank you cards.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury resulting from negligence;
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.